Due to distance and time, we have to charge a minimum price per home visit or collect & return service, with a remote support fix, this minimum charge is less than half the normal callout fee and quite often can be done and dusted before we would normally even be at your home.
While many problems require hands on to fix, a number of problems can be resolved quickly and efficiently in a fraction of the time and cost.
To take advantage of this service, you must have a working internet connection, preferably broadband to allow us to connect to you.
In addition to our mobile and collect & return repair services, we are now able to offer 'remote support services' to you instantly or by appointment.
The big advantage here is that we are able to (in most cases) fix your problems 'right here, right now' without you having to wait for an appointment or without the need for you to leave your house.